LOX Shipping Policy

Welcome to LOX, where we strive to ensure a smooth and efficient shipping experience for all our valued customers. As a small business, we balance our dedication to quality with the importance of family time and community, and we appreciate your understanding and support.

Shipping Timeline - **Order Processing:**

All orders are shipped out within 1-3 business days. Please note that during our "small business vacation" periods and processing times may vary. We will communicate any changes to our shipping schedule in advance. -

**Faster Processing:**

If you require expedited processing, please contact our customer support team at [support@loxwigs.com] We'll do our best to accommodate your request.

 Order Modifications - **Cancellations:**

Unfortunately, we do not accept order cancellations once an order has been placed. -

**Edits:** If you need to make changes to your order, you may request edits within the first 3 hours of placing your order. After this period, modifications may not be possible.

Shipping Services 

We offer shipping quotes from the following carriers: USPS, DHL, FedEx, and UPS. -

Shipping Area: Currently, we ship within the United States only. -

Handling Fees: We do not charge any additional handling fees. The shipping cost you see is what you pay.

#Liability - LOX is not liable for theft, loss, or missing mail incidents once an order has been shipped. If you encounter any issues with your delivery, please contact your local mail carrier for assistance in investigating and resolving the matter.

Customer Support

Our business hours are Monday through Friday, 9 AM to 4 PM EST. For any inquiries or assistance, please reach out to our customer support team at [customersupport@loxwigs.com] We are here to help and ensure your satisfaction with our products and services.

Thank you for choosing LOX. We appreciate your business and look forward to serving you!